Returns & Exchanges
At Stoles®, we want you to be completely satisfied with your purchase. If your new accessory isn't the perfect fit, you can return or exchange any unworn item within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all Stoles® tags and labels remain attached and intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed once our team inspects the goods.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing